Ambulance & Emergency Medical Services
The Ambulance Department is owned by the hospital and provides 24-hour Advanced Life Support to our community. From basic care to critical care involving inter-facility transports, our highly skilled EMS paramedics respond to over 2,300 calls each year. Our service area covers over 1,000 square miles including Rocky Mountain National Park, which hosts over 4.5 million visitors annually.
Help Us Help You
Our Ambulance team would recommend that you get house number signs for your house that:
- Have large numbers that are reflective and visible from both directions on the road.
- Are mounted near your driveway.
- Are above the height that snow may be piled.
Our being able to quickly and easily find your house may mean the difference between life and death for you or a loved one.”
To help us help you, please have the following information available when you call 911:
- What is your complete address – is it a street, road, lane, circle, drive, etc.?
- What is the name of the hotel, condo or rental where you are staying? What is your room number?
- What is the nearest cross street to your home or rental?
- Why are you calling 911? Try to remain calm and clearly explain what has happened.
- Are there any safety issues responding personnel need to know about?
To help us find your house, please follow these directions:
- Have house number signs visible from both directions, and near your driveway.
- Turn on outside lights and inside lights. For us, entering a dark house can be threatening.
- Unlock your door if possible, or tell the dispatcher how responding personnel should enter your house.
- If there is someone available, have them outside to flag us down.
- Contain your pets. They can block us from getting to a patient. Pets feel stress and often are very protective – we are strangers to them and even friendly pets can become aggressive in the commotion. Pets can be escape artists and when people are coming and going, a pet may sneak out a door.
To help us treat you quickly, please have the following ready when we arrive:
- A complete list of your medications, typed or legibly written for only the patient (please do not have other people or pet medications listed).
- Provide a description of the problem and let the EMTs know if this ever happened before?
- Be able to share your medical history verbally or in writing.
- Be sure to indicate allergies, especially any drug allergies.
- Have copies of and share any DNR or Advance Care Directives.
- Have your primary care provider information.
- Have an emergency contact or two available.
Preparing for a 911 call is like having a fire evacuation plan. You hope you’ll never have to use it, but you are ready if it happens.