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Technical Support Analyst – Full Time – JOB# 1160

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Technical Support Analyst – Full Time – JOB# 1160

Estes Park Health in Estes Park Colorado is a strong independent community owned health care provider that offers comprehensive care comprised of skilled, compassionate caregivers. We are a non-profit critical access resource in our mountain community, providing the full spectrum of care for our friends, neighbors and visitors, from pediatrics to geriatrics. With a persistent dedication to patient-focused care, we continue to score high in patient satisfaction surveys.

The Technical Support Analyst receives problem requests from users and promptly diagnoses and troubleshoots problems in hardware, software, and networking. Performs general technical support throughout EPH, which may include field and remote site assignments to diagnose and resolve problem calls related to hardware and software.

SHIFT:

Full Time position, M-F, 8 hr days, some on-call required.

POSITION REQUIREMENTS:

  • College education or other accredited information technology degree useful but not required.
  • Experience installing, configuring, troubleshooting, repairing, maintaining, upgrading, monitoring, evaluating, and testing client computing devices/software very useful; strong computer user skills essential.
  • Knowledge of desktop computers, some experience diagnosing problems skills, general knowledge of technology trends, and basic network technologies. Ability to use analytical skills to diagnose and troubleshoot varied and complex components including hardware, software, networking, and applications; perform assigned tasks quickly and accurately; follow oral and written directions; use telephone; write or use a keyboard to communicate through written means; establish and maintain effective working relationships with supervisors, fellow employees, and the public.

For further information call our recruiter at 970-577-4458 Monday-Friday, or view our web page at Estes Park Health , or e-mail questions to jobs@eph.org.