Continuous Quality Improvement

The systematic process of identifying, describing and analyzing strengths and problems and then testing, implementing, learning from, and revising solutions. More simply one can describe CQI as an ongoing cycle of collecting data and using it to make decisions to gradually improve program processes. At Estes Park Health the primary model for CQI is the Plan, Do, Check, Act (PDSA) model, shown below. Lean, Six Sigma and other methodologies are utilized when needed.