HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients about their experiences during a recent hospital stay. It is a tool to measure patient perception of care. Here the survey is reported by Top Box score - Top Box score is the percentage of respondents who gave the highest response possible on the survey scale (Yes, Definitely Yes, Always). For the Rate the Hospital 0-10 question, the Top Box includes the top two responses of “9” and “10.” Click on the categories below to see how Estes Park Health ranks.

Overall Hospital Rating

Willingness to Recommend Hospital

Communication with Nurses

Communication with Doctors

Responsiveness of Hospital Staff

Communication about Medication

Cleanliness of Hospital Environment

Quietness of Hospital Environment

Discharge Information

Care Transition

Pain Management